Junior Call Center Executives (Colombo, Sri Lanka) Live Apply Now

Job Details

Company Details

Job Introduction

One of our prestigious clients in Sri Lanka is looking for enthusiastic Junior Call Center Executives to join their team immediately.

Job Description

KEY RESPONSIBILITIES:

• Handle inbound and outbound customer calls professionally.
• Respond to customer inquiries and provide accurate information.
• Resolve customer complaints and escalate issues when necessary.
• Maintain accurate records of customer interactions and follow-ups.
• Meet daily call handling and service quality targets.
• Coordinate with internal teams to ensure timely customer support.
• Deliver excellent customer service at all times.

REQUIREMENTS:

• G.C.E. Advanced Level completed (Diploma or higher qualification is an advantage).
• Previous experience in a call center or customer service role is preferred.
• Excellent communication skills in English and Sinhala (Tamil is an advantage).
• Strong interpersonal and problem-solving skills.
• Basic computer literacy and typing skills.
• Ability to work in a fast-paced environment and as part of a team.

BENEFITS:

• Competitive work environment
• Opportunity for career growth
• Other benefits as per Sri Lankan Labour Law

TERMS & CONDITIONS:

• Employment Type: Full-time
• Location: Sri Lanka

HOW TO APPLY:

If you are interested, please forward your detailed CV to local@manpowersrilanka.com or contact us via 0117 387 882 / 0117 387 883 or WhatsApp us via 0777 833 575 / 0777 833 576.

Job Requirements

• G.C.E. Advanced Level completed (Diploma or higher qualification is an advantage).
• Previous experience in a call center or customer service role is preferred.
• Excellent communication skills in English and Sinhala (Tamil is an advantage).
• Strong interpersonal and problem-solving skills.
• Basic computer literacy and typing skills.
• Ability to work in a fast-paced environment and as part of a team.

How to Apply?

If you are interested, please forward your detailed CV to local@manpowersrilanka.com or contact us via 0117 387 882 / 0117 387 883 or WhatsApp us via 0777 833 575 / 0777 833 576.