Call Center Agents (Colombo, Sri Lanka) Live Apply Now

Job Details

Company Details

Job Introduction

One of our reputed clients is seeking enthusiastic and customer-oriented Call Center Agents to handle inbound and outbound customer interactions while ensuring high-quality service delivery.

Job Description

• Handle inbound and outbound calls professionally.
• Respond to customer inquiries and provide accurate information.
• Resolve customer issues efficiently and escalate when necessary.
• Maintain customer records and update systems accordingly.
• Achieve call handling and service quality targets.
• Ensure excellent customer experience and satisfaction.

• Competitive salary package.
• Career growth opportunities.
• Professional working environment.

Job Requirements

• Previous experience in a call center or customer service role is an advantage.
• Strong communication skills in English.
• Good problem-solving and interpersonal skills.
• Ability to work in a fast-paced environment.
• Basic computer literacy.

How to Apply?

Email your CV to: local@manpowersrilanka.com

Call: 0117 387 882 | 0117 387 883